Terms of Service

1. Acceptance of Terms

By accessing or using cloudpire.co ("the Site") or engaging Cloudpire IT Services ("Cloudpire," "we," "our," or "us") for consulting services, you agree to be bound by these Terms of Service ("Terms").

If you are using the Site or our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. In that case, "you" refers to the organisation.

If you do not agree to these Terms, please do not use the Site or our services.

2. Use of the Website

Permitted use

You may use the Site to learn about Cloudpire's services, contact us regarding potential engagements, read published insights and articles, and register interest in the Cloudpire Academy.

Prohibited use

You agree not to:

• Use the Site in any way that violates applicable federal, state, local, or international laws or regulations
• Attempt to gain unauthorised access to any portion of the Site or any related systems or networks
• Transmit any unsolicited commercial communications through the Site's contact forms
• Use automated tools to scrape, crawl, or extract data from the Site without prior written permission
• Misrepresent your identity or affiliation when contacting us
• Introduce malware, viruses, or other malicious code to the Site

3. Consulting Services

Engagement terms

The information on this Site describes the types of services Cloudpire offers but does not constitute a binding offer. All consulting engagements are governed by a separate Statement of Work (SOW) or services agreement executed between Cloudpire and the client.

In the event of any conflict between these Terms and a signed SOW or services agreement, the signed agreement prevails.

No guarantee of outcomes

Cloud consulting and compliance engagements involve variables outside Cloudpire's control. While we apply our expertise diligently, we do not guarantee specific audit outcomes, certification results, cost savings, or other metrics unless expressly stated in a signed engagement agreement.

Client responsibilities

Successful engagements depend on your active participation. You agree to provide accurate and complete information, timely access to systems and documentation as agreed, a designated point of contact, and prompt feedback on deliverables within agreed timelines.

4. Intellectual Property

Site content

All content on the Site — including text, graphics, logos, and code — is owned by or licensed to Cloudpire IT Services and is protected by United States and international intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.

You are welcome to share links to our insight articles and reference our published content with proper attribution.

Deliverable ownership

Unless otherwise specified in a signed engagement agreement, work product and deliverables created specifically for a client engagement (architecture documents, compliance programmes, policies, reports) become the client's property upon full payment of all invoices for that engagement.

Cloudpire retains ownership of any pre-existing intellectual property, general methodologies, frameworks, tools, and know-how used in delivering services.

5. Confidentiality

Any confidential information shared with Cloudpire during a discovery call, proposal process, or consulting engagement will be treated with strict confidentiality. We will not disclose your confidential information to third parties except as required to deliver services (e.g. to vetted specialist contractors under NDA) or as required by law.

If your organisation requires a Non-Disclosure Agreement (NDA) before discussing confidential matters, we are happy to sign one. Contact us at hello@cloudpire.co.

6. Disclaimer of Warranties

The information on this Site is for general informational purposes only and does not constitute professional advice. Always engage qualified professionals (legal, financial, technical) for decisions that affect your business.

7. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Cloudpire IT Services and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Site in violation of these Terms
• Your violation of any applicable law or regulation
• Your infringement of any third-party rights
• Any content or information you submit through the Site

9. Third-Party Links

The Site contains links to third-party websites (LinkedIn, X/Twitter, WhatsApp, and others). These links are provided for convenience only. Cloudpire does not control these sites, endorses their content, or accept any responsibility for their products, services, or privacy practices.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of [STATE — update to your state of registration], United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Site shall first be subject to good-faith negotiation between the parties. If negotiation does not resolve the dispute within 30 days, the parties agree to submit to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in [CITY, STATE].

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when the Terms were last revised. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

For material changes, we will make reasonable efforts to provide notice on the Site.

12. Contact

Questions about these Terms? Contact us at:

Cloudpire IT Services
hello@cloudpire.co